Privacy Policy | Tirebuck Recruitment

Last updated: January 2025

1. Introduction

Tirebuck Recruitment is committed to protecting your privacy and ensuring your personal data is handled responsibly. This privacy policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Tirebuck Recruitment is a recruitment agency based in Knowle, Solihull. For the purposes of data protection law, we are the data controller.

Address: 1644b High Street, Knowle, Solihull B93 0NA
Email: careers@tirebuck.co.uk
Phone: 01564 77 66 69

3. Information We Collect

We may collect and process the following types of personal information:

Candidate Information

Name, address, email address, and telephone number
CV, employment history, qualifications, and skills
References and referee contact details
Right to work documentation
National Insurance number (for payroll purposes)
Bank details (for temporary workers)
Interview notes and assessment results

Client Information

Company name and address
Contact names, job titles, and contact details
Job requirements and vacancy information
Billing and payment information

Website Visitors

IP address and browser information
Pages visited and time spent on site
Information submitted through contact forms

4. How We Use Your Information

We use your personal information for the following purposes:

To provide recruitment services and match candidates with suitable vacancies
To process job applications and assess suitability for roles
To contact you about job opportunities and recruitment services
To carry out reference checks and verify qualifications
To process payroll for temporary workers
To comply with legal and regulatory obligations
To improve our services and website functionality
To respond to enquiries and provide customer support

5. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: Where you have given us permission to process your data
Contract: Where processing is necessary to fulfil our contractual obligations
Legal Obligation: Where we are required to process data by law
Legitimate Interests: Where processing is necessary for our legitimate business interests

6. Sharing Your Information

We may share your personal information with:

Prospective employers (with your consent)
Previous employers or referees (for reference purposes)
Third-party service providers who assist with our operations
HMRC and other regulatory bodies as required by law
Professional advisers such as lawyers and accountants

We will never sell your personal information to third parties.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including:

Candidate data: Up to 2 years after last contact, unless you request earlier deletion
Placement records: 6 years for legal and tax purposes
Unsuccessful application data: 6 months

8. Your Rights

Under data protection law, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. This includes secure storage, access controls, and staff training.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: careers@tirebuck.co.uk
Phone: 01564 77 66 69
Address: 1644b High Street, Knowle, Solihull B93 0NA