Receptionist and Administrative Assistant - TR-080126

Job Title: Receptionist and Administrative Assistant
Contract: Permanent
Hours: Full Time, 37 hours, Monday to Thursday, 8:30am – 5:00pm and Friday 8:30am – 1:30pm
Location: Warwick
Salary: £23,500 per annum, plus additional discretionary bonuses – please note this salary will increase in April 2026.
Benefits: 22 days annual leave, (increasing to 32 days with service) plus bank holidays, parking permit, a contributory pension scheme, paid overtime at “time and a half”, EAP programme, private healthcare after length of service.

We are recruiting for a Receptionist and Administrative Assistant, this is an exciting opportunity to join our client, a well-established industry leader based in Warwick. The successful candidate will be a professional and confident individual with an excellent eye for detail. You will be working alongside another Receptionist and Administrative Assistant and the role will rotate on a 2-weekly basis (with flexibility). The first part is working front of house on reception; meeting and greeting clients, answering the switchboard and completing general administration. The 2nd part of the role as a host is to ensure a five-star service is delivered to colleagues and clients and ensuring meeting rooms are set up and operational. This is a crucial role within the business, creating a first impression for all clients and providing support to a high standard. The successful candidate will need an approachable can-do attitude and a willingness to go the extra mile.

Duties include:

• Offering a friendly and professional greeting to all visitors, including external clients and internal staff.
• Handle incoming calls through the switchboard professionally, efficiently, and accurately, ensuring calls are properly screened and directed to the appropriate team members in the correct department.
• Prepare and dispatch parcels via courier and Royal Mail upon staff request, ensuring delivery instructions are precise. Coordinate with couriers as necessary, ensuring a smooth and complete service.
• Ensure that visitors and employees attending meetings have access to hot and cold beverages, lunches, and snacks upon request. The focus should be on the quality and presentation of the service, and proper care is to be taken in handling and storing food and beverages. Maintaining discretion, quietness, and efficiency is crucial when entering and exiting meetings.
• Collaborate with the Facilities Manager and cleaning staff to promptly report any maintenance/cleaning issues identified in meeting rooms or observed during daily building walkthroughs.
• Working closely with the co-Business Support Host to ensure comprehensive task coverage and fair allocation. Ensuring clear and effective communication methods for task allocation, ensuring mutual satisfaction with weekly task distribution.

Skills and experience required:

• Previous experience in a customer facing role.
• Confident and professional with a passion for providing exceptional customer service.
• Effective and methodical planning combined with the ability to prioritise tasks accordingly.
• Excellent communication skills, both verbal and in writing.
• Good attention to detail, conscientious and takes pride in the output of work.
• Flexible and adaptable to meet business demands.
• The ability to work in a discreet and confidential manner.
• Well presented, taking pride in their appearance.

If you feel that you have the necessary skills and experience required to fulfil this role, apply or get in touch with Tirebuck Recruitment for more information.

If successful, one of our consultants will be in touch via phone or email for a confidential conversation about your experience, skills and suitability for the role. Please check your spam folder for any missed communication from us and ensure your contact details are up to date.