Candidate FAQs

As a small, independent recruitment agency, we formally register candidates who have applied for live roles listed on our website. We encourage you to browse our current vacancies and apply to any positions that match your skills and experience.

No, our services are completely free for candidates. We are paid by the employers we work with, so there's absolutely no cost to you.

We specialise in PA, Secretarial, Administration, Human Resources, and Customer Service roles. We cover permanent, temporary, part-time and full-time positions across the West Midlands and Warwickshire.

We primarily cover the West Midlands and Warwickshire areas, including Solihull, Birmingham, Coventry, Leamington Spa, Stratford-upon-Avon, and surrounding areas. Our focus on local recruitment means we truly understand the local job market.

We provide ongoing support for 16 weeks after you start your new role. Our consultants will check in with you regularly to ensure you're settling in well and address any concerns you might have. We're with you every step of the way.

After you apply for a role, your CV is reviewed and passed to one of our dedicated consultants who specialises in that area. They will carefully assess your experience and suitability for the position. If your CV matches the requirements of the role, a member of our team will be in touch within 7 days to discuss the next steps. Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to candidates who have been unsuccessful.

We work as quickly as possible! We'll typically review your application within 24-48 hours and contact you to arrange next steps but can take up to 7 days.

Yes, we'll need professional references from previous employers before placing you. We'll discuss this during your registration and only contact referees with your permission.

As a temp, you'll be paid weekly directly into your bank account. You'll need to complete a timesheet each week, which must be authorised by your line manager at the client site. We handle all payroll, tax, and national insurance contributions.

Yes! You receive holiday pay for every hour worked. This is calculated in accordance with the Working Time Regulations.

Absolutely! Many of our temporary assignments convert to permanent positions. It's a great way for both you and the employer to ensure it's the right fit before making a long-term commitment.

We'll brief you on the dress code before you start. Generally, smart business attire is expected unless told otherwise. When in doubt, it's better to be slightly overdressed than underdressed on your first day.