Salary£22,000 - £24,000 pa
Working HoursFull Time
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Job Title: Sales Co-ordinator (French Speaking)
Hours: Full time
Salary: £22,000 – £24,000
We are working with our client, a well-known prestigious company based near Solihull, to recruit a professional and customer focused Sales Co-ordinator who has fluency in both French and English.
You will be responsible for ensuring that all customer orders are placed and managed according to company procedures and standards, acting as the main point of contact for customers, dealing with enquiries, and working as part of the sales support team.
*Receive a large volume of incoming phone calls, action these immediately.
*Process all mail, fax, email, telephone and web contact on the same day and ensure customers’ requirements are managed.
*Ensure that all processes and procedures are handled according to company guidelines.
*Ensure all credit notes are approved, raised and sent to customers.
*Manage the returns process with the overseas warehouse, ensuring stock levels are updated and correct on the system.
*Maintain customer pricelist and send out welcome letters to new customers.
*Strictly adhere to all verification and authorization procedures.
*Ad hoc administrative duties as required.
Key Skills/Experience Required:
*Experience of working in a busy office based customer service role is essential.
*Fluent in French.
*Excellent customer service skills including relationship management and complaint handling.
*Well-developed written and verbal communication skills.
*Strong IT skills (Microsoft Office).
*Friendly and helpful; a team player.
If you are looking for the opportunity to join a successful company and have experience in a similar role, please apply immediately.
If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position.
Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.
Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd.
Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.