Customer Service Executive - JL-31579

Back to results
  • Salary

    £20,500 - £21,500 pa
  • Location

    Bickenhill
  • Working Hours

    Full Time
  • Apply Now

Job Title: Customer Service Executive
Contract: Permanent
Salary: £20,500 (to increase to £21,500 following successful 6-month probation period)
Hours: Full Time
Location: Near Birmingham Airport

Our client is a well-established and successful organisation based near Birmingham Airport.
They are currently seeking an experienced Customer Service Executive to join their existing team. The key purpose of the role will be to manage high-value customer accounts, develop relationships and demonstrate a thorough understanding of the business.

Key duties will include:
– To act as the first point of contact for drivers, customers and suppliers
– Manage client accounts and consult with internal departments to resolve issues
– Manage communication with all external parties
– Attend regular review meetings with customers
– Proactively manage and follow-up orders and renewals
– Produce and track quotes and orders
– Produce and collate reports on time and in the correct format

Key Skills and Experience Required:
– Proven customer service skills
– Experience of the Fleet industry desirable
– Driven, proactive & self-motivated
– Strong IT skills, specifically MS Word and Excel
– Ability to multi-task producing accurate work within the agreed time-lines
– Ability to work under pressure and make quick decisions
If you feel that you have the required skills and experience, please apply immediately.

Apply for: Customer Service Executive

Personal Information
  • Sign me up
    No thanks
Application Details