Salary£9.50 - 10.00 per hour
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Job Title: Customer Service Advisor
Salary: £9.50 – £10.00 per hour
Contract:Temporary to Permanent.
Location: Birmingham Business Park
Our client is looking for an efficient and effective Customer Service Advisor to join their busy, friendly team. We are looking for someone who is available immediately to start on a temporary to permanent basis. Excellent customer service and communication skills are essential.
*Manage day to day planned activity
*Develop accounts and build relationships with business clients.
*Liaise with external colleagues in accordance with client requirements
*Deal with clients over the phone, answer and provide solutions and advice to queries and escalate as required.
*Updating internal systems to capture all relevant information
*Regular follow up checks to ensure that claims proceed
*Complete general administration duties
*Highlighting any concerns/issues encountered during your daily workload
*Previous customer service experience
*Ability to communicate effectively, both written and orally
*A team player with excellent interpersonal skills
*Capability to plan, prioritise and manage own workload
*Ability to work to tight deadlines
*Professional and approachable at all times
*Excellent Microsoft skills
This is an excellent opportunity to join a successful team in a friendly and supportive environment. If you feel you have the right skill set and attitude for this role, please get in touch.
If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position.
Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.
Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd.
Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.